Shipping policy

Shipping & Delivery

• We ship all over India where a courier service is available.
• Next Day Delivery in Mumbai - Order should be placed before 2pm. People ordering after 2 pm on Saturdays will get their order on Monday.
  
• Items will be shipped within 48 hours and delivery will take up to days depending on the delivery address.
• Some items are available for shipping in Mumbai only. 
• Valid for certain pincodes only

Exchanges and returns are only allowed in the following unlikely cases :

• Packets that have live or dead weevils or where the product has gone bad at the time of delivery. Proof of which is needed in the form of clear video.
• Packets that are torn or not sealed properly at the time of delivery.
• Products have expired by the time of delivery.

Proof of bill and original packaging must be provided at the time of exchange. Once opened or used, products will be ineligible for exchange or return.

Cancellations

• An order cancellation request will be accepted only if the product has not yet been shipped by us.
• If request for cancellation is accepted, you are entitled to get a refund of the entire amount.
• Dhaani Foods reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.